Matthew Lloyd•10 Mar 2026, 11:44
Yes no problem
Klaus Schmidt +41 79 466 94 23 Mladen +41 79 456 27 91
Thank You
On Tue, 10 Mar 2026 at 12:19, elron club Service Team <service@elron.club> wrote:
Hi Matt,
Thank you for your message and for informing us about your departure.
Could you please share the contact details of the people who were planning to view the apartment this Friday? This would allow us to coordinate the viewing directly with them.
Alternatively, you could also ask them to contact us via WhatsApp at +41 76 336 33 66 , so we can arrange the viewing with them directly.
Thank you very much for your help.
Best regards,
Lucas Kofmel
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
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for an Exquisite Lifestyle
Dienstag, 10. März 2026, 11:00:00 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Hi Lucas,
I hope you are well? I have moved out of the apartment and it is now free for viewing at any time
I have had a few people reach out to doing an apartment viewing this Friday. Would You be available to do the viewing? I have no issues with you doing it
I remember you showed me around the apartment when I came for a viewing?
Thanks Matt
On Fri, 20 Feb 2026 at 15:43, elron club Service Team <service@elron.club> wrote:
Hi Matt,
Thank you for your quick reply, I really appreciate it.
We will inform the prospective tenant accordingly.
Best regards,
Lucas
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Freitag, 20. Februar 2026, 15:40:50 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Hi Lucas,
WhatsApp is fine
On Fri, 20 Feb 2026 at 15:39, elron club Service Team <service@elron.club> wrote:
Hi Matt
Could you please let us know your preferred way of being contacted to organize viewings with potential new tenants (e.g. email, phone, WhatsApp)?
Thank you in advance for your confirmation. Wishing you a great day.
Best regards,
Lucas
Customer Happiness Team
Elron Club AG
Immobilien, Apartments, Co-Working
Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
---------- Weitergeleitete Nachricht ---------
Von: Lucas Kofmel <service@elron.club>
Datum: Freitag, 6. Februar 2026, 08:51:37 +0100
Betreff: Re: Invoice
An: Matthew Lloyd < mattlloyd3002@gmail.com >
Hi Matt
Thank you for your email and confirmation.
We have initiated the termination process for your apartment and have sent you the check-out instructions in a separate email.
Could you please let us know your preferred way of being contacted to organize viewings with potential new tenants (e.g. email, phone, WhatsApp)?
Thank you in advance for your confirmation. Wishing you a great day.
Best regards,
Lucas
Customer Happiness Team
Elron Club AG
Immobilien, Apartments, Co-Working
Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Donnerstag, 5. Februar 2026, 18:59:12 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Yes could you terminate and end the contract by 4th May 2026, as outlined in email below
Thank you Matt
On Thu, 05 Feb 2026 at 16:43, elron club Service Team <service@elron.club> wrote:
Dear Matt
I hope you're doing well.
I''ve send you an email yesterday for the cancellation, can you please send the termination officially to us.
So we can start the process of the lease of the apartment?
Best regards,
Lucas Kofmel
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Mittwoch, 4. Februar 2026, 15:13:20 +0100, < service@elron.club > :
Dear Matt
Yes, we can proceed with the cancellation. To do so, please send us a formal cancellation confirming that you wish to end the contract on 04.05.2026, which is the end of the first cancellation period. Once we receive your confirmation by email, we will send you an official confirmation of the cancellation.
Best regards,
Lucas
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Mittwoch, 4. Februar 2026, 13:03:03 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Ok well could I cancel it please. Please could you confirm that it’s cancelled and the end date
On Wed, 04 Feb 2026 at 10:44, elron club Service Team <service@elron.club> wrote:
Hi Matt
Thank you for your message.
As per your contract, you currently have an open-ended contract with a minimum duration of 3 months , and the cancellation period is 3 months’ notice .
Please let me know if you have any further questions or need clarification.
Kind regards,
Lucas
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Mittwoch, 4. Februar 2026, 09:27:30 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Hi Lucas,
Thank you for your response.
However I only took out a 3month contract as I recall.
Please could you clarify urgently
Thank you.
On Wed, 04 Feb 2026 at 09:17, elron club Service Team <service@elron.club> wrote:
Dear Matt
Thank you for your email.
Please note that the cancellation period is 3 months’ notice .
If the cancellation is submitted today, the notice period would apply until 04 May 2026 , which would therefore be the final move-out date.
Once the cancellation is formally confirmed, you will receive the check-out instructions by email , including all details regarding the move-out process, apartment handover, inspection, and key return.
Please let us know if you have any further questions.
Kind regards,
Lucas Kofmel
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Mittwoch, 4. Februar 2026, 07:06:37 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Dear Elron,
Could you confirm what date is the final moving out day from the apartment at Munchenstein?
Could you also highlight what is the process for moving out and signing apartment back over t you?
Thank you Matt
On Wed, 14 Jan 2026 at 13:06, elron club finance (Elron Club AG via bexio.com ) < noreply@bexio.com > wrote:
Dear Sir or Madam
We thank you for your order. Our services are calculated as follows:
Date: 01.02.2026
Amount: CHF 2'580.00
Due date: 01.02.2026
Please use the following link to view and pay the invoice:
RE-2026-00316
Please pay by means of one of the available payment methods.
If you have any questions regarding this invoice, please do not hesitate to contact us at any time.
Warm regards
Elron Club AG
Matthew Lloyd•10 Mar 2026, 15:09
I suggested between 8-9am To arrive at the same time as Mr Schmidt
On Tue, 10 Mar 2026 at 14:12, elron club Service Team <service@elron.club> wrote:
Dear Matt
Thank you for your message.
I've been in touch with Mr. Schmidt and we have a viewing at 08:00 on Friday.
Can you please let me know if you have already fix a time with Mladen on Friday?
Thank you for your feedback.
Best regards,
Lucas
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Dienstag, 10. März 2026, 12:44:05 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Yes no problem
Klaus Schmidt +41 79 466 94 23 Mladen +41 79 456 27 91
Thank You
On Tue, 10 Mar 2026 at 12:19, elron club Service Team <service@elron.club> wrote:
Hi Matt,
Thank you for your message and for informing us about your departure.
Could you please share the contact details of the people who were planning to view the apartment this Friday? This would allow us to coordinate the viewing directly with them.
Alternatively, you could also ask them to contact us via WhatsApp at +41 76 336 33 66 , so we can arrange the viewing with them directly.
Thank you very much for your help.
Best regards,
Lucas Kofmel
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Dienstag, 10. März 2026, 11:00:00 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Hi Lucas,
I hope you are well? I have moved out of the apartment and it is now free for viewing at any time
I have had a few people reach out to doing an apartment viewing this Friday. Would You be available to do the viewing? I have no issues with you doing it
I remember you showed me around the apartment when I came for a viewing?
Thanks Matt
On Fri, 20 Feb 2026 at 15:43, elron club Service Team <service@elron.club> wrote:
Hi Matt,
Thank you for your quick reply, I really appreciate it.
We will inform the prospective tenant accordingly.
Best regards,
Lucas
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Freitag, 20. Februar 2026, 15:40:50 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Hi Lucas,
WhatsApp is fine
On Fri, 20 Feb 2026 at 15:39, elron club Service Team <service@elron.club> wrote:
Hi Matt
Could you please let us know your preferred way of being contacted to organize viewings with potential new tenants (e.g. email, phone, WhatsApp)?
Thank you in advance for your confirmation. Wishing you a great day.
Best regards,
Lucas
Customer Happiness Team
Elron Club AG
Immobilien, Apartments, Co-Working
Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
---------- Weitergeleitete Nachricht ---------
Von: Lucas Kofmel <service@elron.club>
Datum: Freitag, 6. Februar 2026, 08:51:37 +0100
Betreff: Re: Invoice
An: Matthew Lloyd < mattlloyd3002@gmail.com >
Hi Matt
Thank you for your email and confirmation.
We have initiated the termination process for your apartment and have sent you the check-out instructions in a separate email.
Could you please let us know your preferred way of being contacted to organize viewings with potential new tenants (e.g. email, phone, WhatsApp)?
Thank you in advance for your confirmation. Wishing you a great day.
Best regards,
Lucas
Customer Happiness Team
Elron Club AG
Immobilien, Apartments, Co-Working
Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Donnerstag, 5. Februar 2026, 18:59:12 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Yes could you terminate and end the contract by 4th May 2026, as outlined in email below
Thank you Matt
On Thu, 05 Feb 2026 at 16:43, elron club Service Team <service@elron.club> wrote:
Dear Matt
I hope you're doing well.
I''ve send you an email yesterday for the cancellation, can you please send the termination officially to us.
So we can start the process of the lease of the apartment?
Best regards,
Lucas Kofmel
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Mittwoch, 4. Februar 2026, 15:13:20 +0100, < service@elron.club > :
Dear Matt
Yes, we can proceed with the cancellation. To do so, please send us a formal cancellation confirming that you wish to end the contract on 04.05.2026, which is the end of the first cancellation period. Once we receive your confirmation by email, we will send you an official confirmation of the cancellation.
Best regards,
Lucas
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Mittwoch, 4. Februar 2026, 13:03:03 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Ok well could I cancel it please. Please could you confirm that it’s cancelled and the end date
On Wed, 04 Feb 2026 at 10:44, elron club Service Team <service@elron.club> wrote:
Hi Matt
Thank you for your message.
As per your contract, you currently have an open-ended contract with a minimum duration of 3 months , and the cancellation period is 3 months’ notice .
Please let me know if you have any further questions or need clarification.
Kind regards,
Lucas
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Mittwoch, 4. Februar 2026, 09:27:30 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Hi Lucas,
Thank you for your response.
However I only took out a 3month contract as I recall.
Please could you clarify urgently
Thank you.
On Wed, 04 Feb 2026 at 09:17, elron club Service Team <service@elron.club> wrote:
Dear Matt
Thank you for your email.
Please note that the cancellation period is 3 months’ notice .
If the cancellation is submitted today, the notice period would apply until 04 May 2026 , which would therefore be the final move-out date.
Once the cancellation is formally confirmed, you will receive the check-out instructions by email , including all details regarding the move-out process, apartment handover, inspection, and key return.
Please let us know if you have any further questions.
Kind regards,
Lucas Kofmel
Customer Happiness Team
Lucas Kofmel
Immobilien, Apartments, Co-Working
Elron Club AG, Tribschenstrasse 62a, 6005 Luzern
T +41 41 203 33 66 , WhatsApp +41 76 336 33 66
service@elron.club , www.elron.club
Discover Switzerland's Premium
Furnished Apartments
for an Exquisite Lifestyle
Mittwoch, 4. Februar 2026, 07:06:37 +0100, Matthew Lloyd < mattlloyd3002@gmail.com > :
Dear Elron,
Could you confirm what date is the final moving out day from the apartment at Munchenstein?
Could you also highlight what is the process for moving out and signing apartment back over t you?
Thank you Matt
On Wed, 14 Jan 2026 at 13:06, elron club finance (Elron Club AG via bexio.com ) < noreply@bexio.com > wrote:
Dear Sir or Madam
We thank you for your order. Our services are calculated as follows:
Date: 01.02.2026
Amount: CHF 2'580.00
Due date: 01.02.2026
Please use the following link to view and pay the invoice:
RE-2026-00316
Please pay by means of one of the available payment methods.
If you have any questions regarding this invoice, please do not hesitate to contact us at any time.
Warm regards
Elron Club AG